These efforts support the objectives of the Dubai Economic Agenda (D33), and enhance Dubai’s competitiveness as one of the best global destinations for tourism and business and the most visited city in the world, in line with the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, may God protect him.
Dubai Customs operates an advanced system to ensure the continuity of efficient operations during peak times and to keep pace with the continuous growth in the number of visitors. It includes 19 advanced luggage inspection devices and 77 detection and inspection devices distributed throughout the various lounges and ports of Dubai airports, which enhances capacity, speeds up inspection procedures, and maintains the highest standards of security and safety.
The department continues to enhance travelers’ awareness through a guide that explains the materials authorized for entry into the country and the conditions for customs exemptions. The guide allows the entry of gifts of a personal nature whose value does not exceed 3,000 dirhams without customs duties, and in limited quantities not designated for commercial purposes, provided that the traveler is not one of those working in the trade of the materials in his possession, and customs duties are collected on excess quantities or values, in addition to the fees imposed on baggage that exceeds the permissible limits.
As part of developing the services provided, Dubai Customs is working in cooperation with Dubai Airports and the relevant authorities to implement a project to establish specialized rooms for examining companion animals in Dubai Airports Terminals (1, 2 and 3), to provide an environment equipped to conduct veterinary examinations efficiently and quickly, and to improve the services provided to arriving and departing travelers accompanied by their animals.
